Common Bounce Messages

Every bounce message has a reason behind its failure. One sample has been given as follow:



Below there are some common bounce messages have been given with explanation for your assistance.


01. 550 No Such User Here

Explanation: There are no MX records for the recipient’s domain. This message will not deliver. The recipient must create MX records at their DNS host so that they can receive email.


02. Mailbox is full: retry timeout exceeded

Explanation: Sometimes, your mailboxes do not receive new emails and senders receive an error message stating “mailbox is full: retry timeout exceeded”. Usually, this error takes place when you reach to mailbox quota limit.


03. Your domain has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded.

Explanation: There are generally two circumstances under which this will occur:

  • You are sending out mass emails and some of the addresses in your mailing list are inactive
  • Your account has been hacked and is being used to send out spam by a malicious use.


04. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.

Explanation: The recipient cannot verify the existence of your domain. Verify that your domain’s DNS is properly configured or remove the sender from the blacklist.


05. Domain has exceeded the max emails per hour (100/100) allowed.

Explanation: Our datacenter allows to send 100 emails in an hour. If you send more than 100 emails in an hour then you will receive following type of error.

Domain has exceeded the max emails per hour (100/100) allowed.

This error or bounced generally indicates that our datacenter have a limit defined that allows you to send a limited amount (100) of emails per hour within your domain. That message is an error message from data center. It states that you’ve sent more emails than your allotted per hour limit.