Domain expiry details

Computer Xperts value each of our customers and always tries our best to entertain each of your concerns timely and efficiently. One of the scariest things that can happen to any website owner is discovering that their domain expired. This business tragedy can occur when you don’t renew you domain timely.

What happens when a domain expires?

When a domain has not been renewed by the owner before the expiry date, the domain’s status will be changed to what is called a Renewal Grace Period. Under this status, you can still renew the domain name without incurring additional fees for a grace period of thirty days. As early as one day after expiration, your domain name will be deactivated and replaced with a parking page indicating the domain name has expired, and other services you have associated with the domain name may no longer function.
When grace period ends, the expired domain name’s status is changed to Registrar Hold. During this thirty-day period, the original domain owner may pay a redemption fee as well as the renewal fee to get his domain back.
But if this grace period ends without the domain name being renewed, it will then be put under the status of pending delete. If no actions of restoration occur on the part of the original owner, registry or registrar, the domain will eventually be deleted. This deletion will then release that domain name back for general registration.

Computer Xpert’s renewal reminder system

We know that how much important your domains for you and trouble you faces when it expires but there is nothing we deliberately do to let it expire. If you don’t renew your domain timely then it will expires automatically from datacenter and in that case we can’t do anything for you. All international domain registries and hosting service providers send “only emails” to get the service renewed timely but we take a step ahead via implementing “multiple channels” to reach the customer. Our strong renewal reminder system shows our professionalism and make us distinctive.

We use multiple mediums to reach our customers to get their domains renewed timely. We don’t renew any domain before customer’s confirmation.

Here is how we tries to contact our customers to get their domains renewed timely.

  1. We send Qty 5 auto domain expiry alerts to renew your domain timely.
  2. We send even personal/manual email by billing department.
  3. We send Qty5 SMS alerts for domain expiry on your mobile number that is mentioned in your ledger.
  4. Our billing department calls periodically for the renewal of your domain.
  5. Official Invoice send through TCS Courier before your domain expiry date.