The ionCube Loader error is a common server-side issue and can be resolved quickly once the extension is enabled for the correct PHP version. This error normally occurs when the required PHP extension ionCube Loader is not enabled on the server. Without it, your website cannot run properly. Below is a sample of the error message you may receive.
Error:
Site error: the file /home/user/public_html/xpertspanel/init.php requires the ionCube PHP Loader ioncube_loader_lin_5.6.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.
If your website is hosted on our server, you can escalate the issue to our support team. However, if it is hosted on a third-party server, we recommend that you share the following steps with your developer or preferably the server administrator to enable the PHP extension ionCube and ensure your website runs smoothly.
Log in to WHM →
Go to EasyApache 4 → Customize → PHP Extensions.
Search for ioncube and enable it for your current PHP version (e.g., ea-php56-php-ioncube for PHP 5.6).
Apply changes and restart Apache.